Investigator

# Private Investigator — Insurance Investigations **Company:** Stryke National Investigations **Position:** Private Investigator / Insurance Investigator **Employment Type:** Full-Time **Department:** Investigations / Field Operations **Reports To:** Investigations Manager / Director of Operations ## Position Overview Stryke National Investigations is seeking a professional, resourceful, and highly observant **Private Investigator** to conduct investigations on behalf of insurance carriers, third-party administrators, self-insured organizations, defense counsel, and other insurance-industry clients. The Private Investigator is responsible for conducting objective, thorough, and legally compliant investigations involving insurance claims, including **surveillance, activity checks, statements, scene investigations, background research, social media and open-source intelligence, and other field investigative assignments**. This is a field-oriented position requiring sound judgment, discretion, attention to detail, strong report-writing skills, and the ability to operate independently. Investigators must accurately document their findings while maintaining the confidentiality, professionalism, and evidentiary standards expected by Stryke National Investigations and its clients. ## Key Responsibilities ### Surveillance Investigations * Conduct discreet surveillance related to workers' compensation, bodily injury, disability, liability, and other insurance claims. * Observe and document claimant activities relevant to the investigative assignment. * Obtain clear, professional-quality video and photographic documentation when legally permissible and appropriate. * Maintain effective surveillance while minimizing the risk of detection. * Adapt surveillance strategies based on subject movement, environmental conditions, available intelligence, and investigative developments. * Conduct mobile and stationary surveillance in a safe, lawful, and professional manner. * Accurately document surveillance locations, times, activities, movements, and investigative observations. * Preserve the integrity and chain of custody of investigative video, photographs, notes, and other evidence. ### Field Investigations * Conduct claimant, witness, insured, employer, and other relevant interviews. * Obtain recorded or written statements when authorized. * Conduct scene investigations and document relevant physical conditions. * Perform neighborhood and activity checks when appropriate. * Obtain photographs, measurements, diagrams, and other documentation relevant to an investigation. * Locate and interview potential witnesses. * Verify addresses, employment information, business activity, and other investigative leads. * Obtain public records and other legally accessible information as required by the assignment. ### Insurance Claims Investigations Investigate matters involving: * Workers' compensation claims * Bodily injury claims * General liability claims * Auto liability claims * Disability claims * Property and casualty claims * Suspected insurance fraud * Questionable or potentially exaggerated claims * Coverage-related factual investigations * Subrogation investigations * Litigation support matters Investigators are expected to understand the scope and objective of each assignment and develop investigative information that allows the client to make better-informed claims, litigation, and risk-management decisions. ### Open-Source & Background Research * Conduct lawful internet and social media research in support of investigations. * Review publicly available information to identify potential investigative leads. * Conduct database and public-record research as authorized and legally permissible. * Identify addresses, businesses, associates, assets, court records, and other information relevant to assigned matters. * Corroborate online findings through appropriate investigative methods. * Properly document the source and relevance of investigative intelligence. ### Report Writing & Documentation * Prepare clear, concise, factual, and professionally written investigative reports. * Maintain detailed contemporaneous investigative notes. * Accurately document dates, times, locations, observations, contacts, and investigative activities. * Submit reports, video, photographs, expense documentation, and supporting materials within required deadlines. * Clearly distinguish factual observations from assumptions or unverified information. * Immediately communicate significant investigative developments to management when appropriate. * Maintain accurate case files and documentation within Stryke's case-management systems. ### Evidence Management * Properly collect, document, preserve, store, and transmit investigative evidence. * Maintain chain-of-custody requirements when applicable. * Protect original video, photographs, recordings, notes, and other investigative materials from alteration or unauthorized disclosure. * Follow company protocols for uploading and transmitting investigative evidence. * Maintain confidentiality regarding all investigative assignments and client information. ### Client Service * Conduct investigations according to client instructions, assignment objectives, and established service standards. * Understand the investigative objective behind each assignment rather than simply completing predetermined tasks. * Communicate material developments that could affect the direction or value of an investigation. * Provide professional, objective investigative findings without exaggeration or speculation. * Represent Stryke National Investigations professionally when interacting with clients, attorneys, witnesses, claimants, employers, law enforcement, and members of the public. ## Qualifications * Prior experience in **private investigations, insurance investigations, surveillance, law enforcement, military investigations, claims investigations, or a related field** preferred. * Ability to obtain and maintain all private investigator licenses, registrations, permits, or credentials required within assigned jurisdictions. * Working knowledge of insurance claims investigations preferred. * Strong observational and situational-awareness skills. * Excellent written communication and report-writing abilities. * Ability to accurately document investigative activity in chronological detail. * Strong judgment and problem-solving skills. * Ability to work independently with limited direct supervision. * High degree of discretion, professionalism, and integrity. * Ability to maintain strict confidentiality. * Comfortable working irregular and changing schedules. * Proficiency with smartphones, computers, digital video equipment, GPS/navigation applications, and investigative software. * Valid driver's license and reliable transportation required for field investigators. * Ability to satisfy applicable background, driving-record, licensing, and client credentialing requirements. ## Preferred Qualifications * Experience conducting insurance surveillance investigations. * Experience investigating workers' compensation or bodily injury claims. * Experience obtaining recorded statements. * Experience conducting scene and neighborhood investigations. * Familiarity with insurance claims terminology and processes. * Experience with SIU or suspected-fraud investigations. * Experience with OSINT, social media research, public records, and investigative databases. * Prior private investigation, law enforcement, military intelligence, claims, or fraud-investigation experience. * Strong understanding of evidentiary documentation and chain-of-custody procedures. * Experience preparing reports that may be reviewed by claims professionals, attorneys, or courts. ## Field & Scheduling Requirements Insurance investigations frequently require investigators to work outside traditional business hours. Candidates should be prepared for assignments that may include: * Early mornings * Evenings * Weekends * Holidays * Extended surveillance assignments * Short-notice assignments * Local and regional travel * Extended periods operating from a vehicle * Outdoor work in varying weather conditions Investigators must be capable of adjusting their schedules based on case requirements and investigative developments. ## Licensing & Legal Compliance Investigators are required to perform all assignments in accordance with applicable federal, state, and local laws and regulations. Investigators must: * Maintain any required private investigator licenses or registrations. * Understand and comply with applicable surveillance and privacy laws. * Follow applicable laws concerning audio and video recording. * Conduct database and public-record searches only for authorized and lawful investigative purposes. * Follow Stryke National Investigations policies and client-specific investigative guidelines. * Immediately escalate legal, ethical, licensing, or safety concerns to management. Investigators are never authorized to trespass, misrepresent legal authority, unlawfully access private information, or engage in investigative activity prohibited by applicable law or company policy. ## Core Competencies ### Observation The ability to identify, document, and accurately report relevant activity without embellishment or assumption. ### Adaptability Investigations are dynamic. Investigators must be capable of modifying their approach as circumstances change while remaining within the authorized scope of the assignment. ### Judgment Investigators routinely make independent decisions in the field. Sound judgment regarding legality, safety, investigative value, discretion, and client objectives is essential. ### Written Communication An investigation is only as useful as the documentation supporting it. Reports must be accurate, chronological, concise, professional, and defensible. ### Discretion Investigators must operate without unnecessarily drawing attention to themselves, the investigation, the client, or the subject. ### Integrity Stryke investigators are expected to report what actually occurred—not what they believe a client wants to see. Investigative findings must remain factual, objective, and defensible. ## Performance Expectations Success in this position will be measured by: * Quality and relevance of investigative results. * Accuracy and completeness of investigative reports. * Quality of surveillance video and supporting documentation. * Compliance with applicable laws, licensing requirements, and company procedures. * Timeliness of reports and case deliverables. * Effective management of investigative time and resources. * Ability to follow assignment instructions while exercising appropriate independent judgment. * Reliability and responsiveness to assignments. * Professional interaction with clients and members of the public. * Protection of confidential information and investigative evidence. * Consistent adherence to Stryke National Investigations' ethical and professional standards. ## What We Look For Stryke National Investigations looks for investigators who are **observant, disciplined, resourceful, patient, discreet, and accountable**. This position requires more than the ability to operate a camera or conduct surveillance. Effective investigators understand the purpose of an assignment, recognize meaningful investigative developments, adapt to changing circumstances, and produce credible documentation that can withstand scrutiny from insurance professionals, attorneys, opposing counsel, and potentially a court. We value investigators who take ownership of their cases, communicate when circumstances change, and consistently produce objective and defensible investigative work. ## About Stryke National Investigations **Stryke National Investigations** is an investigative firm focused on serving the insurance industry. We provide investigative services designed to help insurance carriers, claims organizations, self-insured entities, and legal professionals obtain accurate information, evaluate claims, identify potential fraud or misrepresentation, and make informed decisions. Our investigators operate with an emphasis on **accuracy, discretion, responsiveness, legal compliance, and investigative integrity**. **Stryke National Investigations is an equal opportunity employer.** Employment and investigative assignments are subject to applicable licensing, regulatory, background, driving-record, and client requirements.